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4. Copyediting

Edited Collection Guidelines

4.1 Once we have agreed on a cover design a few months will pass as your book works itself up along the queue. About three months before the expected launch date, we start copyediting. 4.2 Depending on the length, style, nature, and format of your book and a ...

Communication Channels

Customer Relationship Management (CRM)

6. Publicity and Promotion

Edited Collection Guidelines

6.1 Your book has been a designed PDF for a while now. Everyone has tried to squash errors. It is about to be published. We need to think a bit about publicity and promotion. How will readers find out about your book? 6.2 It is imperative that you work closel...

Post-Proofing Report

Service Reporting Management (SRM)

Report

7. Publication Day

Edited Collection Guidelines

7.1 Publication can happen abruptly, but we will try to let you know the day of its coming a few weeks in advance. Although we generally get books published within 10-12 months from the time of final submission of the manuscript, there are many twists and tur...

FAQ

Our frequently asked questions. If anything is not clear in our documentation, you may find it here!

Service Portfolio Management (SPM)

Configuration Management (CONFM)

Supplier Relationship Management (SUPPM)

Service Reporting Management (SRM)

Policy Library

Incident and Service Request Management (ISRM)

Problem Management (PM)

Customer Relationship Management (CRM)

Script Library

Service Component Library

Procedure Library

Weekly Accounting Procedures