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Activity and Financial Report – Overview

Service Reporting Management (SRM) Activity and Financial Report

Report Title Activity and Financial Report Service Provider punctum books Servi...

Updated 1 month ago by Vincent

Library Metrics Report – Overview

Service Reporting Management (SRM) Library Metrics Report

Report Title Library Metrics Report Service Provider punctum books Service Met...

Updated 1 month ago by Vincent

Post-Publication Erratum Request

Incident and Service Request Management... Service Requests

Updated 1 month ago by Vincent

Stock Request

Incident and Service Request Management... Service Requests

Overview Customer Type Distributor Communication Channel Email Purpose...

Updated 1 month ago by Vincent

Author Copies

Incident and Service Request Management... Service Requests

Overview Customer Type Author Communication Channel Email Purpose The p...

Updated 1 month ago by Vincent

Payment Method Change

Incident and Service Request Management... Service Requests

Updated 1 month ago by Vincent

Publication Download Doesn't Work

Incident and Service Request Management... Incidents

Updated 1 month ago by Vincent

Book Production Query

Incident and Service Request Management... Service Requests

search FAQ add to FAQ

Updated 1 month ago by Vincent

Social Media

Customer Relationship Management (CRM) Communication Channels

Updated 1 month ago by Vincent

Chat

Customer Relationship Management (CRM) Communication Channels

Updated 1 month ago by Vincent

Email

Customer Relationship Management (CRM) Communication Channels

Updated 1 month ago by Vincent

Distributor

Customer Relationship Management (CRM) Customer Types

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Library

Customer Relationship Management (CRM) Customer Types

Updated 1 month ago by Vincent

Reader

Customer Relationship Management (CRM) Customer Types

Updated 1 month ago by Vincent

Author

Customer Relationship Management (CRM) Customer Types

Updated 1 month ago by Vincent

Proofing

Policy Library Standard Production Deadlines

Returning proof corrections (monographs): 1 week Returning proof corrections (edited volumes):...

Updated 1 month ago by Vincent

Copyediting

Policy Library Standard Production Deadlines

Returning first edits (monographs): 2 weeks Returning first edits (edited volumes): 3 weeks S...

Updated 1 month ago by Vincent

Review

Policy Library Standard Production Deadlines

Returning manuscript after peer review: in discussion with author/editor Returning manuscrip...

Updated 1 month ago by Vincent

Employee Resignation and Termination

Policy Library Employee Handbook

Resignation You resign when you voluntarily inform the Directors that you will stop working for ...

Updated 1 month ago by Vincent

Employee Onboarding

Policy Library Employee Handbook

Accounts Website For the website a photo, short bio, and key interest fields are needed. The in...

Updated 1 month ago by Vincent