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Translation Request
Overview Customer Type Publisher Communication Channel Email Purpose ...
High-Resolution Cover Request
When an author or publicity outlet request a high-/print-resolution cover. Document Control ...
Usage Figures Request
When an author asks for usage stats, either sales figures or downloads. Document Control ...
Blurb Correction Request
when it is requested the blurb is changed after Eileen reviewed it > to be approved by Eileen Do...
Post-Publication Erratum Request
When an author wants to change something post-publication Document Control Document ID I...
Book Production Query
When an author wants to know something about the production process. search FAQ add to FAQ Doc...
Payment Method Change
When a subscriber wants to change their payment method Document Control Document ID ISRM...
Subscription Cancellation
The donations and membership from the Support page directly link to Stripe and Paypal, and data a...
Internet Archive Usage Data Python Script
import requestsimport csv Define the list of item IDs and the time perioditem_ids = ["f755b169-b...
M1 Investment Portfolio Transactions
On the M1 Investment Portfolio backend go to Account > View Account Settings > Documents. Downloa...
Paypal Transactions in Foreign Currency
Outgoing Paypal transactions in foreign currency need to be added to Paypal manually, as they are...
Amazon Payouts
On a monthly basis, Amazon pays out our book sales per Amazon domain/currency group. In the KDP b...
OBC Payouts
On a monthly basis, the Open Book Collective transfers funds to our account for library subscript...
Stripe Payouts
Stripe does a monthly payout, but this amount does not correspond logically to any subset of paym...
Typesetting – Process
1. Introduction 2. Goal & Objectives The primary goal of this process is to release a reviewed,...
Print Distribution Product Page Creation
1. Overview and Context This procedure creates a web page on the Asterism Books distribution web...
Epub Generation
1. Overview and Context This procedure transfers Ebook PDF, Alt Text, Typesetting Files, Front C...
Manuscript Submission and Review – Process
1. Introduction 2. Goal & Objectives The primary goal of this process is to review incoming man...
Metadata Record Creation
1. Overview and Context 2. Triggers The execution of this procedure is usually triggered by ...
External Manuscript Review
1. Overview and Context After a contract has been signed, the manuscript is submitted to externa...