Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

358 total results found

Johns Hopkins University Press

Supplier Relationship Management (SUPPM) Supplier Database

Supplier

EBSCO

Supplier Relationship Management (SUPPM) Supplier Database

Supplier

Microsoft

Supplier Relationship Management (SUPPM) Supplier Database

Supplier

Service Overview

Service Portfolio Management (SPM) Hosting

Service name Hosting Service status Inactive Service description The hosting of custom publication websites (legacy), imprint websites (legacy), and a mirror of Ubuweb. SERVICE MANAGEMENT INFORMATION Service Owner Vincen...

Service Overview
In Service Catalog
No
Service Status
Inactive

Domain Registration and Management

Service Component Library

Platform Godaddy Domain Management Status Live Notes Currently managed domains: punctumbooks.com Set to autorenewal, $21.99 per year, next renewal Feb. 26, 2034. Customer number: 42076471. Dependencies Administratio...

Service Component

Cloud68.co Hosting

Configuration Management (CONFM) Configuration Management Database

Supplier Cloud68.co URL https://cloud68.co/  Contact support@cloud68.co  Service Agreement Description Hosting of websites Notes Dependencies Hosting, Administration

Configuration Item

Cloud68.co Domain Management

Configuration Management (CONFM) Configuration Management Database

Supplier Cloud68.co URL https://cloud68.co/  Contact support@cloud68.co  Service Agreement Description Management of web domains Notes Dependencies Hosting

Configuration Item

Godaddy Domain Management

Configuration Management (CONFM) Configuration Management Database

Supplier Godaddy URL https://www.godaddy.com/  Contact Service Agreement Description Management of web domains Notes Dependencies Administration

Configuration Item

Godaddy

Supplier Relationship Management (SUPPM) Supplier Database

Supplier

Author Copies

Incident and Service Request Management... Service Requests

Overview Customer Type Author Communication Channel Email Purpose The purpose of this procedure is to respond to an author requesting author copies. Steps Ordering Log in to the KDP backend: https://kdp.amazon.com/en_US/b...

Stock Request

Incident and Service Request Management... Service Requests

Overview Customer Type Distributor Communication Channel Email Purpose The purpose of this procedure is to respond to a distributor request for restocking. Steps: Asterism Books Ordering Our US distributor Asterism Bo...

Subscription Cancellation

Incident and Service Request Management... Service Requests

The donations and membership from the Support page directly link to Stripe and Paypal, and data are no longer stored locally on our website. As a result, these subscriptions are managed directly in the Stripe and Paypal backends. Cancellation in Stripe Membe...

Payment Method Change

Incident and Service Request Management... Service Requests

When a subscriber wants to change their payment method Document Control Document ID ISRM-SR-004 Document Owner Vincent Version 1.0 Last Date of Change November 28, 2025 Next Review Due Date Version & Change Tracking 1....

Publication Download Doesn't Work

Incident and Service Request Management... Incidents

Subscription Management

Service Component Library

Platform Stripe Status Live Notes Currently live on website. All new subscriptions run through Stripe. We can actively manage these subscriptions, as well as legacy subscriptions via Paid Memberships Pro, via the Stripe Dashboard. ...

Service Component

Conference Calling

Service Component Library

Zoom

Service Component

Administration – Service Overview

Service Portfolio Management (SPM) Administration

Service name Administration Service status Live Service description The management of all software platforms needed for the administration of the company.  SERVICE MANAGEMENT INFORMATION Service Owner Eileen (eileen@punctumbooks.com)  Service...

Service Overview
Service Status
Live
In Service Catalog
No

Godaddy Hosting

Configuration Management (CONFM) Configuration Management Database

Supplier Godaddy URL https://www.godaddy.com/  Contact Service Agreement Description Hosting of websites Notes Dependencies Administration

Configuration Item