Outreach – Service Overview

Service name	Outreach
Service status	Live
Service description	The creation of publicity around particular releases, the back catalog, ~~and~~ the front ~~catalog.~~catalog, and author events Outreach to libraries

SERVICE MANAGEMENT INFORMATION
Service Owner	Eileen (eileen@punctumbooks.com)
Service Manager	Livy (livy@punctumbooks.com)
In Service Catalog (Y/N)	N
Service Agreements	N/A

SERVICE ARCHITECTURE
Core Components	Email Social Media
Additional Components	Blogging Chat
Dependencies	Publication, Administration

FINANCES & RESOURCES
Cost to provide	(social media costs per year)
Funding	General revenue
Pricing	N/A