Outreach – Service Overview

Service name 
 Outreach 
 
 
 Service status 
 Live 
 
 
 Service description 
 
 
 The creation of publicity around particular releases, the back catalog, the front catalog, and author events 
 Outreach to libraries 
 
 
 
 
 
 
 
 
 SERVICE MANAGEMENT INFORMATION 
 
 
 
 Service Owner 
 Eileen ( eileen@punctumbooks.com ) 
 
 
 Service Manager 
 Livy ( livy@punctumbooks.com ) 
 
 
 In Service Catalog (Y/N) 
 N 
 
 
 Service Agreements 
 N/A 
 
 
 
 
 
 
 SERVICE ARCHITECTURE 
 
 
 
 Core Components 
 
 Email 
 Social Media 
 
 
 
 
 Additional Components 
 
 Blogging 
 Chat 
 Mailing List 
 
 
 
 Dependencies 
 
 Publication , Administration 
 
 
 
 
 
 
 
 
 
 FINANCES & RESOURCES 
 
 
 
 
 
 Cost to provide 
 
 (social media costs per year) 
 
 
 
 Funding 
 
 General revenue 
 
 
 
 Pricing 
 
 N/A